Cancellation and Refund
Cancellation and Refund :
If a refund is applicable, it will be processed within 5 to 7 business days.
While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such cases, Terms of Use, the Privacy Notice and Cookies Policy of www.rolex.com are solely applicable.
(a) Collection of Information
We may collect personally identifiable information, such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill Your specific request, unless You give us permission to use it in another manner, for example, to add You to one of our mailing lists.
(b) Cookie/Tracking Technology
The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if You previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, the Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.
(c) Distribution of Information
Any personally identifiable information You submit with the site will ONLY be disclosed to service providers who are linked to your request. We will not disclose, sell, share or in any way reveal Your information to any other third party. However, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud that has already taken place.
(d) Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow You to opt-out of further mailings. In certain cases, specifically with regard to particular products, You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard, You agree to provide correct and accurate credit/debit card details to the approved payment gateways to avail of services on the website. You shall not use the credit/debit card that is not lawfully owned by You, ie in any transaction, You must use Your own credit/debit card. The information provided by You will not be utilised or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/debit card details. Zimson Watches expressly disclaims all liabilities that may arise as a consequence of any unauthorised use of Your credit/debit card.